New Patients Welcome at MBraces — Serving Bristol, Rocky Hill & Waterbury, CT
Starting orthodontic treatment is an exciting step toward the smile you have always wanted, and at Mbraces, we make the process as smooth and stress-free as possible. Whether you are visiting an orthodontist for the first time or returning to complete treatment you started elsewhere, our team is ready to welcome you with the warmth and professionalism you deserve. We proudly serve new patients from Bristol, Rocky Hill, Waterbury, and the surrounding communities of central Connecticut.
What to Expect at Your First Visit
We know visiting the orthodontist for the first time can feel overwhelming — but it does not have to be. Your first appointment at Mbraces begins with a warm welcome from our front desk team. We will review your medical and dental history, take any necessary digital records, and then you will meet with Dr. Mazumder for a thorough orthodontic evaluation. He will take the time to explain exactly what he observes, answer every question you have, and discuss the treatment options best suited to your smile and your goals.
Best of all, your initial consultation is completely free. There is no pressure and no obligation — just an honest, thoughtful conversation about what orthodontic treatment can do for you or your child.
We Accept All Major Insurance Plans Including Husky
Navigating insurance can be one of the most stressful parts of starting any healthcare treatment. Our team takes the guesswork out of it. We accept all major insurance plans, including Husky (Connecticut’s Medicaid program), and will review your benefits and provide a clear breakdown of your estimated costs before treatment begins. We also offer flexible, no-interest payment plans with low monthly payments so that excellent orthodontic care fits within any budget.
Paperwork Made Easy
If completing paperwork at the office feels stressful, we are happy to mail your new patient forms in advance so you can fill them out in the comfort of your own home. Simply call any of our offices and request your forms before your appointment. Our team is also available by phone to walk you through any questions you may have before you arrive.
You can reach our Bristol office at (860) 589-3316, our Rocky Hill office at (860) 563-6563, or our Waterbury office at (203) 754-7822. We are happy to help.
A Comfortable, Welcoming Environment for All Ages
We understand that dental anxiety is real and can affect patients of every age. Our offices in Bristol, Rocky Hill, and Waterbury are designed with your comfort in mind — warm, inviting spaces where children, teens, and adults all feel at ease. Our staff are experienced at working with nervous patients, and we will never rush you or make you feel like just another appointment. You are part of the MBraces family.
If you are bringing a child to their first orthodontic visit, we encourage you to talk with them beforehand about what to expect. We also recommend scheduling their first evaluation around age seven, as recommended by the American Association of Orthodontists, so we can monitor development and recommend early treatment if needed. Learn more about orthodontics for children, teens, and adults.
Convenient Scheduling Across Three Connecticut Locations
With offices in Bristol, Rocky Hill, and Waterbury, Mbraces makes it easy to find a location and appointment time that works for your schedule. We offer Tuesday through Saturday hours, including Saturday morning availability, to accommodate families, students, and working professionals. Request an appointment online anytime, or call our team to find the next available opening.
Frequently Asked Questions — New Patients
Do I need a referral from my dentist to see an orthodontist?
No referral is needed. You can contact any of our three offices — in Bristol, Rocky Hill, or Waterbury — directly to schedule a free consultation. That said, if your family dentist has recommended orthodontic treatment, we are happy to coordinate with them to ensure continuity of your care.
How do I prepare for my first orthodontic appointment?
Brush and floss thoroughly before your visit, bring your insurance card and a list of any medications you take, and be ready to share your dental and medical history. If you have recent dental X-rays from your general dentist, bring those as well — they can help us get started more quickly. You are also welcome to request new patient forms in advance to complete at home.
How long does the first appointment take?
Your initial consultation typically takes between 45 minutes and one hour. This allows enough time for a thorough examination, digital records if needed, and a detailed conversation about your treatment options and estimated costs.
Is the first consultation really free?
Yes, absolutely. Your initial consultation at any MBraces location is completely free with no obligation. We want you to feel informed and comfortable before making any decisions about treatment.
What insurance plans do you accept?
We accept all major dental and orthodontic insurance plans, including Husky (Connecticut Medicaid). Our insurance coordinators will verify your benefits ahead of your appointment and walk you through your coverage and any out-of-pocket costs.
Can adults start orthodontic treatment?
Absolutely. One in five orthodontic patients is over the age of 21. We offer a variety of discreet treatment options for adults including Invisalign clear aligners and ceramic braces. There is no age limit on achieving a beautiful, healthy smile.
What if my child is afraid of the orthodontist?
We work with anxious patients of all ages every day. Our team is patient, gentle, and experienced at putting nervous children and adults at ease. We always explain what we are doing before we do it, and we never rush. We encourage parents to talk positively with their children before the visit and to let us know in advance if there are any specific concerns.